Peripheral
Dedicated Member
I was reading the new input on these forums yesterday, Monday, at 10 AM when WHAM, the internet disappeared. We picked up the phone to call Sky to find out what was wrong but the phone was dead. We do not have a mobile phone. We are both listed as high risk. We are self-isolated. There we were, stuck in the house, unable to make contact with the outside world. What would we do if we needed a doctor? In the afternoon, I saw my neighbour on her drive having a smoke. We aren't the best of friends but we were desperate so I waddled out of the front door. She works for Virgin and I thought she might know what was wrong. I explained what had happened and she told me that all Sky and Virgin users in the area had the same problem. Both companies were working on the problem and that it should be sorted by 11:30 PM last night. It wasn't. There are three lights on our modem, all green when everything is OK. Yesterday we had two green and one RED. We sat, with long faces, waiting all day for that red light to turn green. At 5 PM today, Tuesday, it went green. The internet was back. and the phone worked. We were without contact for 31 hours. It seemed like 31 days. Apparently, the phone cables at some point had been cut and it involved a very big repair job. I don't know if it was accidental by some workmen or sheer vandalism. For two days we had kept checking the local news on Yorkshire TV. but not a word was said about the problem. I have noticed that the news on Yorkshire TV is something that happened two or three days before. I do wonder how many older people were caused stress because of the problem? With the virus, we have these days, I am in disbelief that no one seemed to give a thought to lonely old people and reassure them with a mention of the problem in the news. We are not all rich enough to pay for mobile phones.
Not very often I have a whinge but these last two days have been a nightmare. GLAD to be back. Peri.
Not very often I have a whinge but these last two days have been a nightmare. GLAD to be back. Peri.