Dad and I are both under the hospital, me for my cancer treatment and Dad for his cataracts. Of course, since Covid disrupted our lives, our local NHS trust have started doing everything on the internet. Dad recently received a letter asking him to fill out a form online to help confirm he was still willing to have his cataract operation. The only problem is, he has no access to the internet for himself and they gave no alternative for people in the same situation. Obviously I can do it for him, but if there is ever a time I can't be there to help, what do we do. If Dad rings them to say he can't get online, I have this idea they will only argue that he should be able to find someone to go online for him. Any suggestions?