I am, once again, in the catch 22 battle with Micro$oft concerning email blockages.
Their argument is that the IP address of our web server is within a GROUP of IP's that contain one or two known spamming sites. Consequently our IP has been added, once again, to their blocklist by association.
I have submitted the required support form, only to be told that sadly, they are unable to mitigate the issue at the current time.
You would not believe the hoops I have to jump through, that can take many days, to get the issue mitigated, not least to get my IP supplier to clean up the other sites using IP's within our IP range (this alone will take anything up to two weeks) then getting back to Micro$oft etc, etc, etc!
So, any members here with "Outlook" or "Live Mail" accounts will NOT receive email notifications from our site for quite a while.
A temporary fix could be for you to open a "throw-away" email account, specifically for our site, with gmail, or gmx.com though this is entirely up to you.
We're very sorry for these issues.
Terry and Tony
Their argument is that the IP address of our web server is within a GROUP of IP's that contain one or two known spamming sites. Consequently our IP has been added, once again, to their blocklist by association.
I have submitted the required support form, only to be told that sadly, they are unable to mitigate the issue at the current time.
You would not believe the hoops I have to jump through, that can take many days, to get the issue mitigated, not least to get my IP supplier to clean up the other sites using IP's within our IP range (this alone will take anything up to two weeks) then getting back to Micro$oft etc, etc, etc!
So, any members here with "Outlook" or "Live Mail" accounts will NOT receive email notifications from our site for quite a while.
A temporary fix could be for you to open a "throw-away" email account, specifically for our site, with gmail, or gmx.com though this is entirely up to you.
We're very sorry for these issues.
Terry and Tony