Recently, when calling my local Doctors surgery I would get the usual message about if it's an emergency to hang up and dial 999 (911) and then the covid warnings and messages. Ok, not so bad, normally about a minute and a half.
Now we get those messages PLUS messages about domestic abuse, including exact instructions about the website, read out letter by bloody letter, then the phone numbers, digit by so**ing digit, repeated twice, then the message about being prepared to wait for an advisor......... FOUR MINUTES AND NINETEEN SECONDS before you are put into the queue only to hear "you are number 30 in the queue" where's my gun!
To make matters worse, I eventually got through to the receptionist only to be told that the Nurses station now had their own phone number, and had to go throught the whole *%(£$&& thing again.
Where's my 1/2 litre of morphine!
Now we get those messages PLUS messages about domestic abuse, including exact instructions about the website, read out letter by bloody letter, then the phone numbers, digit by so**ing digit, repeated twice, then the message about being prepared to wait for an advisor......... FOUR MINUTES AND NINETEEN SECONDS before you are put into the queue only to hear "you are number 30 in the queue" where's my gun!
To make matters worse, I eventually got through to the receptionist only to be told that the Nurses station now had their own phone number, and had to go throught the whole *%(£$&& thing again.
Where's my 1/2 litre of morphine!