HOW MY COUNCIL TAX IS SPENT??

[dick]

We booked a small repair with our local authority. Fine ! Till we got a letter saying when it was hoping to do it, then there was the SMS call to say the man would be with us in a couple of days and then we got an ordinary text to say it would be the following day!! ??? After the repair was done we got a call asking if we were happy and then a couple of months later we were called with a girl asking for a customer satisfaction survey!! All this for a small repair to a light switch (cracked) .

 

[maltrab]

We booked a small repair with our local authority. Fine ! Till we got a letter saying when it was hoping to do it, then there was the SMS call to say the man would be with us in a couple of days and then we got an ordinary text to say it would be the following day!! ??? After the repair was done we got a call asking if we were happy and then a couple of months later we were called with a girl asking for a customer satisfaction survey!! All this for a small repair to a light switch (cracked) .

Looks like they just want a pat on the back for doing the job they are paid to do

 

[dick]

We booked a small repair with our local authority. Fine ! Till we got a letter saying when it was hoping to do it, then there was the SMS call to say the man would be with us in a couple of days and then we got an ordinary text to say it would be the following day!! ??? After the repair was done we got a call asking if we were happy and then a couple of months later we were called with a girl asking for a customer satisfaction survey!! All this for a small repair to a light switch (cracked) .

Looks like they just want a pat on the back for doing the job they are paid to do

They must be kin to the folk that sent a cheque for a 1p over payment ( It must have cost them nearly£2-00 to prepare it!! )

 

[ickysna2]

Sounds familiar