theatrically_inclined
Dedicated Member
After 3 months of using public Wi-Fi and a mobile phone as Wi-Fi hotspot, we had broadband installed 10 days ago.
It went down last night.
Engineer due 12:00 - 14:00 today - no one arrived.
He had called ahead (no call received) and the householder said they did not have Broadband, so the engineer cancelled the appointment.
Clearly the engineer was at the wrong address, but instead of calling me or the office, he just aborted.
The offer of £30 compensation does not get my broadband working ...
Every time. It happens to me every time.
It went down last night.
Engineer due 12:00 - 14:00 today - no one arrived.
He had called ahead (no call received) and the householder said they did not have Broadband, so the engineer cancelled the appointment.
Clearly the engineer was at the wrong address, but instead of calling me or the office, he just aborted.
The offer of £30 compensation does not get my broadband working ...
Every time. It happens to me every time.